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- Customer and product clarity and understanding - Firms must understand their customers. their needs and demonstrate that through the information they have and use in their normal business. they are also being tasked to be much clearer on their products and services, and the level of service the customer can expect to receive;
- Transaction equality - Firms must now demonstrate that all customers are being treated equally and fairly;
- Market transparency - How firms must advise on price changes, transactions and how this has to be reported to the customer.
- Organise better - Clear accountability and responsibilities for firms across business lines covering governance to record keeping.
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| Events |
 7 December 2010 - This house believes the bonus Grinch will be outwitted Click here 
13 July 2010 - This house believes the MiFID review to be the tip of the trading iceberg Click here
4 May 2010 - Whats in MiFID Wave 2? Click here
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| SIGs |
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 TechSIG
The TechSIG provides a neutral 'safe' platform for like-minded firms, vendors and professional service firms to collaboratively develop practical IT infrastructure solutions to resolve MiFID compliance problems. No similar mechanism exists for protected collaborationTM, which safeguards members' intellectual property, whilst creating valuable, validated solutions.
Click for regulatory docs
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| Know your... |
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Know your deals
Investment firms will need to know significantly more about their trading practices and order executions. Decisions and rules employed for order handing and executions need to be carefully tracked ensuring they match published policies, especially when mixing internal and external orders.
Know your reports
Investment firms will need to provide greater transparency of their trading to the market, customers and regulators across all asset classes in a uniform and consolidateable basis.
Know your products
Investment firms need to carefully define the products and services they plan to offer and apply the correct risk and complexity profiles of the instruments for the relevant target client base, taking into account marketing and competitive strategies
Know you customer
Investment firms need to know more about their clients and their needs. This includes appropriate categorisation according to information given and evaluation of their desired financial and risk appetite profiles. Client agreements and notifications need to be tracked across the various services, terms, best execution and order handling policies along with appropriate checks and warnings as required.
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| Coming soon |
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